Velaz Roofing Privacy Policy

Last Updated: June 26, 2025

Velaz Roofing LLC ("Company," "we," "us," or "our") operates the website velazroofing.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Personal Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personally Identifiable Information (PII): Personal information, such as your name, mailing or project address, email address, and phone number, that you voluntarily give to us when you fill out a form to request information or an estimate.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. Use and Disclosure of Your Personal Information (Key A2P Clause)

We take your privacy very seriously. Our policy regarding the disclosure of your information is as follows:

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to third parties for marketing purposes.

We use your Registration Data for the sole purpose of providing you with the services you have requested. This includes:

Contacting you to discuss your roofing project.

Providing you with a quote or estimate.

Sending you important transactional communications about your project (e.g., status updates, appointment reminders).

Sending you marketing communications, such as special offers, only if you have given your explicit consent to do so.

We may share your information with trusted service providers who assist us in operating our business (such as our CRM provider and web hosting services). These partners are contractually obligated to keep your information confidential and may only use it for the purposes for which we have contracted them.

3. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

4. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect information from or market to children under the age of 18.

5. Your Privacy Rights (California & Nevada Residents)

California Residents (CCPA): You have the right to know what personal information we have collected about you, to request the deletion of your personal information, and to opt-out of the sale of your information (although, as stated above, it is our policy not to sell information).

Nevada Residents: You have the right to opt-out of the sale of your personal information.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Opt-Out/Unsubscribe

To opt-out of receiving future marketing email communications, you can follow the unsubscribe instructions included in each email. To opt-out of receiving text messages (SMS), you can reply "STOP" to any message you receive from us.

7. Deletion and Updating of Your Information

If you wish to request access to, correct, or delete the personal information we hold about you, please contact us. We will process your request in accordance with applicable law. Please note that deleting your information may prevent us from providing certain services to you.

8. Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

(908) 460-7767
[email protected]